Please use the below form. You can also call customer service on +971 50 226 8916.
Welcome to Papaana Organic! These Terms & Conditions (“Terms”) govern your use of our website papaanaorganic.com and your purchase of our products. By accessing or using our site, you agree to comply with these Terms. Please read them carefully.
Papaana Cosmetics (“we,” “our,” “us”) operates the Papaana Organic brand and website. We reserve the right to update or change these Terms at any time without prior notice. Your continued use of the website after changes constitutes acceptance of those changes.
All products offered are subject to availability.
Prices and promotions may change without notice.
We strive to ensure product descriptions and images are accurate but do not guarantee complete accuracy.
By placing an order, you confirm you are legally capable of entering into a binding contract.
Payments are processed securely via third-party payment gateways.
You agree to provide current, complete, and accurate payment information.
We reserve the right to refuse or cancel orders if payment cannot be authorized or processed.
We deliver to locations as indicated on the website.
Shipping times are estimates and not guaranteed.
Risk of loss passes to you upon delivery.
Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.
Defective or damaged products should be reported promptly.
All content on this website, including text, images, logos, and trademarks, is owned by Papaana Cosmetics or its licensors.
You may not use, copy, or reproduce any content without our prior written consent.
To the fullest extent permitted by law, Papaana Cosmetics shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.
We do not guarantee the website will be error-free or uninterrupted.
These Terms are governed by the laws of the jurisdiction where Papaana Cosmetics operates.
Any disputes will be resolved in the courts located within that jurisdiction.
If you have any questions or concerns about these Terms, please contact us at:
📧 info@papaanaorganic.com