Terms & Conditions

Welcome to Papaana Organic! These Terms & Conditions (“Terms”) govern your use of our website papaanaorganic.com and your purchase of our products. By accessing or using our site, you agree to comply with these Terms. Please read them carefully.

1. General

Papaana Cosmetics (“we,” “our,” “us”) operates the Papaana Organic brand and website. We reserve the right to update or change these Terms at any time without prior notice. Your continued use of the website after changes constitutes acceptance of those changes.

2. Products and Orders

  • All products offered are subject to availability.

  • Prices and promotions may change without notice.

  • We strive to ensure product descriptions and images are accurate but do not guarantee complete accuracy.

  • By placing an order, you confirm you are legally capable of entering into a binding contract.

3. Payment

  • Payments are processed securely via third-party payment gateways.

  • You agree to provide current, complete, and accurate payment information.

  • We reserve the right to refuse or cancel orders if payment cannot be authorized or processed.

4. Shipping and Delivery

  • We deliver to locations as indicated on the website.

  • Shipping times are estimates and not guaranteed.

  • Risk of loss passes to you upon delivery.

5. Returns and Refunds

  • Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.

  • Defective or damaged products should be reported promptly.

6. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, is owned by Papaana Cosmetics or its licensors.

  • You may not use, copy, or reproduce any content without our prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Papaana Cosmetics shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.

  • We do not guarantee the website will be error-free or uninterrupted.

8. Governing Law

  • These Terms are governed by the laws of the jurisdiction where Papaana Cosmetics operates.

  • Any disputes will be resolved in the courts located within that jurisdiction.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
📧 info@papaanaorganic.com